A hand when you need one

Let’s get you
back to your day.

Questions about your account, invoices, records or subscription? Start here.

Talk to us

A real inbox.
A little help.

Include the email you use in the app, your app version and a short description of what happened. A screenshot can help — hide any private client information first. Never send passwords or payment card details.

We aim to respond as soon as possible.

Subscriptions

Paid, but Pro isn’t showing?

Check that you’re signed in to the app account associated with the purchase and the Apple account used to pay. Open the subscription screen in Settings and choose Restore purchase.

To manage or cancel an Apple subscription, use your iPhone’s Settings → your name → Subscriptions. The separate three-day app trial never charges automatically.

Apple’s cancellation guide ↗

Your account

Same work.
Same sign-in.

Existing accounts continue with Days & Dues. Keep using the same email or Sign in with Apple method rather than creating a second account.

Account deletion is available in the app’s Settings. It removes your login and synced data. Apple subscriptions must be cancelled separately. Export any records you need before deleting.

Your records

Something hasn’t synced?

Check your connection, then refresh your account data in Settings. Give pending changes a chance to sync before switching devices. Don’t delete the app while you have unsynced work.

If a record is still missing, send us a brief description of the problem without including sensitive client information.

Invoices & estimates

Check before you send.

Review your business details, client, line items and totals before exporting an invoice. Current invoices use GBP. Tax estimates use UK sole-trader rules and should be checked before you rely on them.

Browse all questions ↗

Let’s get youback to your day.

A real inbox.A little help.